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Archive for August, 2006

Archos And Service

Thursday, August 17th, 2006

A few weeks ago, my beloved Archos AV420 died, for no good reason. The screen looked fine, the hard drive didn’t make any funny sounds, it just stopped working. I’m so used to having it as an mp3 and video player, and as the hub of the tv/hi-fi set-up, that it was looking near unbearable not to have it; I’d need to get a new one.

Imagine my panic when I realised I had purchased it around 1 year before (the standard manufacturing warranty in the UK for electrical goods), and couldn’t remember whether it was just short of a year or not. A two day search through my flat and my parent’s house finally turned up the all important receipt: it had failed 5 days before the warranty was up. Phew!

The next part, I imagined, would be difficult: getting Curries Digital in Glasgow to accept a receipt from Dixons Tax Free in Heathrow (a now semi-defunct part of the same chain), for a not uncostly electrical device that just happened to die under the years warranty. Nothing could be further from the truth.

A brief wait for customer services, a quick explanation of the situation, and cursory glance at the device and I was told immediately that they’d buy it back off me for the original price. I could, if I wished, go for a different model and pay or receive the difference, or get a full refund if none were to my satisfaction; barely a question asked. That’s the kind of sensible, straight-forward service we should be getting everywhere.

I had been thinking about replacing the 20Gb hard disk anyway, so I opted to pay a small difference to upgrade to the newer Archos AV560: a better looking device, with triple the hard disk space. Of note is the larger, slightly wider screen, a vastly improved operating system, better accessories (the mini-cam add-on looks interesting), the inclusion of a USB host port (so you don’t need a computer to transfer between it and other USB devices), and a slightly better battery. Absolute bargain.

The downsides of this model are an ill-fitting leather case (stretched at the seams), a poorer TV hub (the device doesn’t dock, as before), and a few questionable UI widgets (primarily the playlist control which was never very good).

All in all, I’m very happy with both Curries handling of this, the additional warranty and the device itself.

Meat Service

Thursday, August 17th, 2006

The scene: a busy, but incredibly efficient burger establishment in one of Britain’s biggest theme parks. The restaurant is noisy and crowded, full of large groups from all over the world. It’s a hot day, and mistakes are made. A handsome rogue of a man called, say, Gary, approaches the crowded counter, burger in hand. A gap appears next to the manager into which our hero slides, just making it in before a crowd of German tourists encroach. The manager is a slight woman, looking a little frazzled by the non-stop churn of customers, but earnestly focussed on making things run smoothly.

Gary
Hello, I’ve got a problem: my cheeseburger doesn’t have any cheese.
Manager
No, cheeseburgers do have cheese.

Pause. Close-up as our protagonist’s winning smile melts into a dazed confusion. Several seconds pass before he manages to pull himself together following this surprising retort.

Gary
Yes, but this one does not.
Manager
No, it will have.

Another, shorter, pause. The conversation plays out again in the now slightly rattled young man’s head. Maybe he imagined that this cheeseburger does not have cheese. It’s certainly in a cheeseburger wrapper, and a cheeseburger is exactly what was ordered. No, no self doubt. Why would he have gotten out of his chair and gotten through the bustle if there had not been an error? It made no sense. No, be a little more forceful.

Gary
I understand that cheeseburgers generally have cheese, but I assure you that this is cheeseburger is lacking that particular ingredient.
Manager
It’s a cheeseburger, it has cheese.
Gary
I honestly think that you should open the wrapper up and see for yourself on this one.

The manager, becoming less distracted elsewhere and more prominently aware of the clear nuisance in front of her, stops and examines the package. It is clearly marked as a cheeseburger. She opens it, one exaggerated movement after another to unwrap, and examines the questionable meat product. A cooling wave of surprise washes over her on this hot day, before her feet storm her across to the burger rack where she picks up another cheeseburger. Back across at the counter, she slams it down, never raising her head to show the shame of defeat, before walking off, not a word spoken.

You can’t make this shit up.

Film Fight: July 2006

Wednesday, August 16th, 2006

A relatively quiet month for me, due to a mixture of illness (briefly hospitalised), being away from home, and my computer destroying itself on a daily basis (more of which at a later date). Cinema was also pretty quiet, with no-one going up against the summer blockbusters.

First up is the already month or two old Fast And The Furious: Tokyo Drift, selected simply because it was starting just after we arrived. From the previous films you know what to expect: some vaguely criminal activity, a wreckless hero with a good heart, a girl causing a feud and, of course, cars rammed with random bits of plastic and awful paint jobs. This film, due to it’s sequel in name-only status (forgetting that cameo), does all of the above worse than ever before; the weak story and dire performances aren’t balanced by some eye candy, the dialogue wandering out of the big book of cliches. Bad.

One of three Luc Besson related films out in the last month is the free-running madness of District B13. Set in a near-future Paris where entire suburbs have been cut off and left to fend for themselves, our hero is trying to live an honest and clean life to which the local kingpin doesn’t take kindly. Events conspire and get a little ridiculous, leading the two lead characters into a buddy action film. All of that aside, the film is really an excuse for Besson and co to show off the free-running skills of David Belle. Leaping seemingly impossible gaps, acrobatics and wall climbing skills abound, and choreography as beautiful as anything from the East with the impact of anything from the West. Fantastic, just to watch.

Finally, the blockbuster of the summer was always going to be the return of Johnny Depp as Captain Jack Sparrow. Pirates Of The Caribbean: Dead Man’s Chest is fun but contrived, bustling but overlong, a film the spirals through a bunch of plots for the sake of giving everyone plenty of screen time, rather than to create a tightly edited film. Half a dozen of the featured characters could easily be excised with no hit to the over-arching plot, and no harm done to the franchise. Despite the wayward scriptwriting, I rather enjoyed the film: it was fun and goofy and a little magical, the areas in which Disney excels. That the series is being stretched beyond the current material is the only concern here.

The clear winner of the three is the visual spectacle of District B13. Pirate’s might be epic, but District will be the film to make your jaw drop.