I’m a little curious about something, so this is a post for those who’ve visited Glasgow or have travelled to the airport in the last few months; if you don’t fit, bear with me.
As part of my job, I travel to London a reasonable amount. This means that I generally get the Glasgow Flyer bus service (recently taken over and upgraded by Arriva) from Glasgow city centre direct to the airport, and vice versa. As part of the increase in ticket prices and better service etc., they announced free wi-fi (which I believe is provided by Moovera Networks).
I’ve tried this both from my N95 and iPod Touch (which I’ll talk about at some point in the near future), and I get the same result on every trip: I can connect to the router just fine (i.e. the devices can talk to the buses equipment), but if I try to request ANYTHING from the internet it just does not work. It looks to me like the outgoing connection to the internet just doesn’t work. I’ve tried numerous different sites that don’t go down (Google, IMDB etc) and I’ve never made a successful request.
Has anyone else had this working? If so, what were you doing? Am I missing something really basic here? I’d be interested in finding out.
UPDATE: Moovera have replied in the comments, seems to be a known and now-fixed issue. Excellent.
Posted: February 28th, 2008
#Permalink: Glasgow Flyer Wifi, By Gary Fleming
Hello Gary - I am from Moovera the company who makes the technology that delivers the Glasgow Flyer Wi-Fi service. We recently noticed that some devices have a problem getting past the authentication screen. We were able to replicate this on a Nokia N95 from Orange. We have made a modification to the portal code and it now appears to work. You were not doing anything wrong; it was a bug. Please let me know if it works for you the next time you ride the Flyer. If it does not please report the fault to support@moovera.com and we’ll investigate it further. This problem appears to affect only certain devices. My iPhone works fine for example. Odd.
Regards,
Jim Baker, Moovera Networks
Thanks for the speedy response, Jim. That’s always the sign of good customer service. I’ll certainly update the next time I get the flyer, and it sounds as though you’ve fixed it. It is a little odd, though, that you can connect via an iPhone and I couldn’t get in with an iPod Touch. We’ll see what happens next time though.
# Posted by Gary Fleming, on March 1st, 2008 at 10:19 am